Good concept but needs to work out some kinks
I used this app for a pricey meal in NY. Towards the end of it, the entire bill was automatically charged by our waiter through my Reserve account without any authorization or signature -- we were simply presented with the receipt. My party wanted to use our cards and split it, but were told it was too late and we couldnt. Over a month later, I come to find the transaction didnt even go though due to a technical glitch and had to be reprocessed! Use this app with caution. The staff is very friendly and will get you in the door, but youll pay the price (a reservation fee, the entire bill -- unless you get your entire party to download the app and add their credit card details to split the bill, and a headache).
UPDATE: Reserve apologized for the hassle and said theyd tell the restaurant to check with customers to confirm before processing Reserve payments. Bumping up my rating to 3 stars to account for the excellent customer service.
Island_Hopper about
Reserve for Diners