Designed to Help Restaurants, Not to Help Diners

Th app is nicely designed, but its a pain to use. You cannot merely choose a reservation, you have to ask for one then wait for a response. After waiting for hours, I received a notice that I had 30 minutes to accept a time an hour later than I wanted. I could not get responses from everyone involved to respond, so the app declined my reservation. Since I also had to give my credit card information just to make a reservation and a standard percentage for the tip,even tho I dont want to and dont want to pay through the app, I tried to delete my credit card info, which I could not do without adding other credit card info. So I tried to cancel my membership, but neither the app nor the website told me how to do that. So I wrote to the "concierge" and was told Id have to write to support. Which I did. Then I received a confirmation for dinner at a time that Id never agreed to. So I had to write to them again. Because the other magic of this app is the no-show or late fees for not showing up in time. A great app for those who want to be painfilled instead of painless reservation experiences.

Geofhuth about Reserve for Diners