What r they thinking?

Horrible experience. Id give the app 0 stars if I could.
This was the only way the restaurant I wanted to go to accepted reservations. So I had no choice but to register and book thru Reserve.
First problem: reservation inquiry and confirmation is NOT real time like on Open Table. I got a message from Reserve saying they will check availability with the restaurant and get back to me. It took them 3 weeks to get back to me!!!! While a popular restaurant its not Iike its a big famous fancy restaurant that can take weeks or months to get into.
Second problem: u have to put ur credit card info in order to register to use the app. I assume this is how my meal will be paid for and thus they r trying to create a cashless transaction for the restaurant. However I was very uncomfortable with this. I cant imagine they have very good security in which to protect my credit card info and prevent fraud.
I intend to go to the restaurant at this point after all the hassle but plan to inform them how bad the customer experience is thru this app.

Bigpug about Reserve for Diners