Terrible

The concierge idea is a mess. Our concierge dropped the ball with our reservation, and never got in touch with me on the day reservations became available (and I stayed on top of it). We managed to make a reservation for the day after wed planned, but it was for the wrong amount of people. When I tried to contact support via text no one responded.

You have to pay your bill with this app too which is ridiculous because I was having 11 people out for my birthday, so now I (the birthday boy) have to take a $700 charge on my credit card if my friends dont want to download this piece of garbage app and opt into splitting the bill with me. 10 Venmos later and Im even.

This is the only way our restaurant was taking reservations and its a shame because its an infuriating experience. In the future I will skip restaurants that use Reserve. I would like to book my table with a human being, maybe Im some kind of monster I dont know.

Rob Martinez about Reserve for Diners